FAQ’s – Health Force

Quality & Experience

Is the Provider Available 24hrs/day, 7 days/wk, 365 days/yr?

Yes, we have on call 24 hours a day 7 days a week 365 days a year.

Does the Agency Provide Overnight Care and/or 24hr Care?

Yes. We offer up to 24 hour care. We do not have live in services.

Once Assigned, Are Caregivers Regularly Supervised And Evaluated By The Registered Nurse?

Yes. Each caregiver will be assessed and supervised by a Registered Nurse throughout the case.

Does The Provider Send a Registerd Nurse to Meet The Family And Develop a Plan of Care for the Caregivers to Follow?

Yes. Each patient will meet with a Registered Nurse to develop a plan of treatment.

Does the Provider Perform Criminal Background Checks on Caregivers Prior to Hiring?

Yes, every employee is fingerprinted and background screened prior to employment.

Are the Caregivers Employed by the Provider Supervised by the Provider's Clinical Directors?

Yes, we have a Director of Nursing and Assistant Director of Nursing that oversee all employees.

How Far in Advance do I Need to Request my Services?

We have a large amount of staff members and can provide services within a few hours based on availability.

Is There a Minimum Number of Hours?

Yes, we do have a 4 hour minimum for our hourly care.

Am I Locked into a Contract?

No, you will not have a contract with our agency.

How much do your services cost?

We accept multiple insurance plans including Medicaid / Medicare, and Private Pay. Please call our office for details.